Your privacy matters to us. This page explains how Sky Galaxy collects, uses, and protects your information when you interact with our website, mobile app, and services.
Last updated: October 9, 2026
We collect information you provide directly to us, such as when you create an account, place an order, or contact us through a form or customer support, including your name, phone number, email address, and shipping address.
We also automatically collect certain information as you browse the site, such as browser and device type and the product pages you visit, to improve your experience and the site's performance.
Personally identifiable information is used by the company only to process your requests, respond to your inquiries, market our products and services, and improve your experience on the site.
No confidential relationship is created between you and the company simply by transmitting information to us through the site. Any information the company receives through the site, other than your personally identifiable information, is considered non-confidential.
Please do not send any confidential information or information owned by a third party through the site's forms.
The company takes reasonable precautions to keep all information obtained from online visitors secure and protected against unauthorized access or use, and regularly reviews its security procedures.
That said, no method of transmission over the internet is completely secure, so we ask that you avoid sending sensitive financial or confidential information through the site's forms or unencrypted email.
You can contact us at any time to request access to the information we hold about you, request corrections, request deletion, or unsubscribe from marketing communications.
You can permanently delete your account at any time from the website (My Account › Security › Delete account) or from the same section in the mobile app. If you signed up with an email and password, you will be asked to enter your password to confirm. If you can't sign in, contact us and we will delete the account for you after verifying your identity.
Deletion takes effect immediately and cannot be undone. You can register again later with the same email, but it will be a new, empty account.
The following data is deleted permanently as soon as you confirm:
Some data is not deleted with your account, either because the law requires us to keep it or because it is not linked to your account. We keep it only as long as necessary and do not use it for marketing.
Our site and services are not directed at children under the age of 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.
The company may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically; the last-updated date at the top of the page will be revised accordingly.
Our team is ready to answer any question about how your data is collected or used.